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Phone Number

Phone Number

  • +81 03-6427-9013

    Office Hours: Monday-Friday 9:00-17:00 JST

Contact Form

Contact Form

Thank you for contacting XZUMA. We will contact you as soon as we confirm the content of your inquiry.
Please note that, in the event of a system error or misinput, we may not be able to respond.
If you don’t hear from us for a while, please contact us by phone.

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Personal Information Handling Policy

We recognize the importance of protecting personal information, have established a policy for protecting personal information, and strive to appropriately protect personal information.
Basic principles regarding the collection and use of personal information, how to manage it, and effective means of education, training, and audit are stipulated and implemented as follows:

Basic Principles for Collection, Use, and Provision of Personal Information

  • We will collect personal information in a lawful and fair manner after obtaining consent from the individual concerned.
  • When collecting personal information, we will clearly state the purposes of use and collect information only to the extent necessary for those purposes.
  • We will not collect sensitive information that is highly likely to infringe upon the interests of individuals unless we obtain explicit consent from the individual concerned or are backed by laws and regulations.
  • When we undertake or outsource work involving the processing of personal information, we will stipulate and follow rules regarding the maintenance of confidentiality of personal information, matters related to subcontracting, sharing of responsibility in case of accidents, return and deletion of personal information upon termination of the agreement, and other related matters.
  • We will use and provide personal information only with the consent of the individual concerned.

Control of Personal Information

  1. We will keep accurate personal information that we have collected directly or obtained while undertaking work contracted by any outsourcer and take measures to prevent unauthorized access, loss, destruction, falsification, or leakage.
  2. When undertaking work involving the processing of personal information from any outsourcer, we will confirm that the outsourcer collected the personal information in a lawful and fair manner after obtaining consent from the person involved.

Laws, Regulations, and Other Norms

We will comply with Japanese laws, regulations, and other norms related to the protection of personal information and strive to continuously improve this policy.

Inquiries from the Individual Concerned

We will strive to promptly respond to inquiries from the individual concerned regarding the handling of his or her personal information to a reasonable extent.
If you have any questions regarding the contents of this page or wish to confirm your own personal information, contact us by phone at +81 03-6427-9013.